END-USER LICENSE AGREEMENT (EULA) FOR RELai

IMPORTANT:

Please read this end-user license agreement (“agreement“) carefully before using RELai “app“. By downloading, installing, accessing, or using the app, you agree to be bound by the terms and conditions of this agreement. If you do not agree to these terms, please do not use the app.

  1. ACCEPTANCE OF TERMS By using the App, you acknowledge that you have read, understood, and agree to comply with this agreement and any additional guidelines or policies provided by RELai.
  2. PROHIBITED CONTENT AND CONDUCT
    1. The App is dedicated to fostering a positive and respectful environment. You shall not use the app to create, share, or engage with objectionable, offensive, or abusive content.
    2. Users are strictly prohibited from engaging in harassment, bullying, or abusive behaviour toward others while using the app.
  3. USER-GENERATED CONTENT
    1. The App may allow you to generate, publish, and interact with content. While you retain ownership of your content, you grant RELai a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content.
    2. RELai reserves the right to moderate and remove user-generated content that violates this agreement or community standards.
  4. REPORTING ABUSE
    1. If you encounter objectionable content or observe abusive behaviour within the app, you are encouraged to report it promptly through the provided reporting mechanisms.
    2. RELai will thoroughly investigate reported content and will take necessary actions, including content removal, suspension, or termination, against users who violate these terms.
  5. PRIVACY AND DATA USAGE
    1. Your usage of the app is subject to our Privacy Policy, which outlines how we collect, use, and safeguard your personal information.
    2. By using the app, you explicitly consent to the collection, processing, and sharing of your data as described in the Privacy Policy.
  6. TERMINATION OF ACCESS RELai retains the right to suspend or terminate your access to the app if you violate the terms of this agreement or engage in abusive or objectionable behaviour.
  7. DISCLAIMER OF WARRANTIES The app is provided “as is“ without any warranties or representations, express or implied. RELai disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
  8. LIMITATION OF LIABILITY To the maximum extent permitted by law, RELai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the app.
  9. GOVERNING LAW This Agreement shall be governed by and construed in accordance with the laws of the State of Bavaria, Federal Republic of Germany. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the State of Bavaria. By using the app, you acknowledge that you have read, understood, and accepted this agreement and agree to abide by its terms and conditions.

For inquiries related to this agreement, please contact us at signal@RELai.one.

Privacy Policy

We at RELai deem privacy as a fundamental human right. This means people need to know what they are signing up for in plain language.

Declaration of the RELai's Services

RELai is not a suicide intervention solution and does not claim to save individuals with suicidal tendencies. RELai will not accept any responsibility in case of any individual's death.

Overview of Privacy Policy

Our full Privacy Policy is outlined below, and it includes contact details as well as information about how we process data, your rights, our beliefs, and legal requirements. We understand that it can be quite lengthy for you, so we have outlined the three things we definitely want you to know:

  1. We're intentional about the data we collect, and it's always with the goal to improve and deliver an experience that helps our users. We collect data: directly from you, like your email address to get in touch or your age for content recommendations; passively, such as your general app usage to improve RELai; from program partners like payors, and providers, to verify eligibility. Our systems are designed such that the data we collect and hold internally is only available to the RELai privacy team when it's absolutely necessary for their job.
  2. What you write to RELai, and the transcripts of your conversations with RELai, are never shared with any third party (except to ensure your safety and those of your loved ones). We never, ever sell or share your data with advertisers. We do use your data for development and deployment, for example, to train the AI model to serve you with better responses, but we do not share or sell your data to do so.
  3. Your data is yours. Anyone who uses RELai, regardless of where you live or are physically located, can access, correct, delete or restrict their own data. You can share as much or as little as you like, and you can opt-out of emails, texts or push notifications.

Privacy is complex, and the types of data available online continue to evolve but know this: while we may evolve our policies, the commitments we've outlined above will never change.

Please reach out anytime with questions, comments, concerns or ideas at signal@RELai.one.

Now, here are the full, all-inclusive details.

Introduction

RELai (“RELai“, “us“, “we“ or “our“) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, store, use and distribute personal data through our software, website, mobile application (“App“), documentation, and related services (together, the “Services“).

In this Privacy Policy, references to “you“ means the person whose personal data we collect, use and process. Please read this Privacy Policy carefully to understand our services and use of personal data.

We will use your personal data only for the purposes and in the manner outlined below, and in compliance with applicable laws.

Please note that by using the Services, you acknowledge that you have read and understood this Privacy Policy.

Contact Us

For further information, to exercise your rights, or if you have any questions or queries about this Privacy Policy, please contact RELai's Data Protection Officer: Email: signal@RELai.one.